Job Category: Administration
Shift: Varies
Department: Registration
Employment Type: PRN

Hours: PRN; varied hours

Education Requirements: Must have high school diploma, GED or equivalent.

Requirements: Previous customer service experience. The ability to multi-task.

Preferences: Knowledge of health insurance billing and previous healthcare registration experience preferred.

Duties: Responsible for professionally and efficiently greeting patients and visitors in person or by phone. Candidate will register patients that come into Door 1 for Lab, Radiology, PT/OT and Cardiopulmonary services. They will monitor the fax machine and scan in orders. Candidate will also learn how to build and check insurance.

When working at the Switchboard responsibilities include answering and transfer calls that come into the facility. Check patients into the ER. Do admits for inpatient, birthing center and Serenity House. Applicants will be required to monitor the Code Blue system as well as the fire alarm system and have the confidence to page overhead.

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At Mahaska Health we are committed to exceptional customer service and healthcare, as we enhance the health and well-being of the communities we serve.

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