Where to Go for Care During COVID-19

Mahaska Health is and remains a safe place to seek care, and our team is ready to deliver the care you need.

We’ve compiled some information here to keep you informed about changes made at Mahaska Health. If you have questions, we encourage you to call before your visit to ensure you’re aware of any additional processes put in place for your visit.

 

Your safety is our top priority.

We’ve implemented measures to keep patients and visitors safe so you can focus on getting the answers and care you deserve.

When you visit Mahaska Health, you’ll see:

Patient and Visitor Information

What to Expect During Your Appointment

The quality and compassionate care you’ve come to expect from Mahaska Health has not changed. You can feel confident and safe during your appointment knowing we take added steps to ensure your well-being:

  • Nurses, providers, and other hospital employees will be masked
  • Waiting rooms and exam rooms are arranged for appropriate social distancing
  • The care team practices frequent and thorough hand washing.

Screenings and Entry

All patients and visitors at Mahaska Health facilities must complete an in-car screening prior to entry. After screenings, patients and visitors will be directed to the correct entrance.

The in-car screening is located on the southern side of the hospital outside of Door 2 (see map below).

Patients should arrive 15-20 minutes prior to their appointment to accomodate screenings.

Do I need to wear a mask to the hospital?

Yes.

To reduce community spread of COVID-19, Mahaska Health is requiring all patients and visitors to wear a fabric mask or face covering to appointments, except for children under the age of two, patients with difficulty breathing, or patients who are unconscious, incapacitated, or otherwise unable to remove a mask with out assistance.

Fabric masks are available upon entry to the hospital for your convenience.

Telehealth

Mahaska Health’s Telehealth care options offer virtual appointments for a variety of acute and chronic health conditions.

Find out more. 

Visitor Restrictions are Now in Effect:

Effective April 29, 2020, in order to protect our patients and staff, the following visitor restrictions will be implemented:

 

A visitor, caregiver, or support person is defined as:

Any non-patient individual accompanying a patient or coming to the hospital to see a patient.

 

No visitors will be permitted unless they fall into one of the following categories:

  • Patients Under 18 (1 Caregiver Allowed*)
  • Birthing Center (1 Support Person Allowed*)
  • OB Ultrasounds (1 Support Person Allowed*)
  • Patients in Need of Assistance (1 Caregiver Allowed*)
  • Emergency and Patients Having Surgery (1 Visitor Allowed*)
  • End of Life Care (Limit 2 Visitors at Any One Time*)

 

Visitor restrictions are temporary and subject to change as necessary.
All visitors are required to wash hands with soap and water or use alcohol-based hand foam/gel upon entering and exiting patient’s room.

*With the exception of End of Life Care, Visitors, Caregivers, Support Persons must be one, designated person, not a rotating role.

 

Mahaska Health thanks the community for their ongoing support and cooperation.

 

While we are committed to providing a family-centered care environment, right now restricting visitors is in the best interest of our patients and employees. We understand these visitor restrictions may be difficult for you and will lift these restrictions as soon as it is safe to do so.