Your safety is our top priority.

Mahaska Health is and remains a safe place to seek care, and our expert care teams are ready to deliver exceptional care for you and your family. Our mission is focused on you with your health and safety as our top priority.

We have implemented carefully designed safety measures and precautions to keep our patients, our team, and our visitors safe. If you have questions, we encourage you to call before your visit to ensure you’re aware of any additional processes put in place for your visit.

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When you visit Mahaska Health, you’ll see:

Visitor Restriction Guidelines for Mahaska Health:

Visitor restrictions are temporary and subject to change as necessary.

For the safety of our patients and care teams, Mahaska Health has implemented the following visitor policy that pertains to all patients admitted to the hospital. Reminder that anyone entering the hospital is required to wear a mask.

Mahaska Health Visitor Policy Updated: March 17, 2022

Visitor/Support Person Guidelines for Hospitalized Patients:

  • Hospitalized patients that are COVID+: One support person is allowed to visit at a time between the hours of 7:00 AM and 9:00 PM. If the patient is a minor, under the age of 18: Up to two parents/legal guardians at a time will be allowed. End of Life Care and Special Circumstances: At the discretion of the Mahaska Health Care Team, additional support persons/family members may visit and/or visiting hours may be extended.
  • Outpatient Surgery and ER: Up to two support persons are allowed in the patient care area.
  • Outpatient Departments and Clinics: One support person is allowed for adult patients. Additional support persons are at the discretion of the Mahaska Health Care Team based on the patient’s condition. If the patient is a minor, under the age of 18: Up to two parents/legal guardians at a time will be allowed. Walk In Clinic – Adult patients – no visitors unless a caregiver is needed. If the patient is a minor under 18, may have one parent/legal guardian. Additional support persons are at the discretion of Mahaska Health care team.

Visitor Requirements

  • Must check in at screening area or registration and receive a “screened” sticker that must be worn while in the hospital
  • Must be free of any signs of illness
  • Must wear a mask the entire time they are in the hospital, including in the patient room
  • Must practice hand hygiene and social distancing, and stay home if they do not feel well

Patient and Visitor Information

What to Expect During Your Appointment

The quality and compassionate care you have come to expect from Mahaska Health has not changed. You can feel confident and safe during your appointment knowing we take added steps to ensure your well-being:

  • Nurses, providers, and other hospital employees will be masked
  • Waiting rooms and exam rooms are arranged for appropriate social distancing
  • The care team practices frequent and thorough hand washing.

Screenings and Entry

All patients and visitors at Mahaska Health facilities must complete a screening prior to entry. After screenings, patients and visitors will be directed to the correct entrance.

Patients should arrive 15-20 minutes prior to their appointment to accommodate screenings.

Our walk-in clinic, like many other Iowa hospitals, are experiencing some longer than normal wait times. We appreciate your patience and understanding at this time. We are doing all we can to ensure you are seen as quickly as possible while maintaining the highest quality of care for all of our patients.
If you have an emergency, please call 911, and if you feel that your symptoms are emergent, please don’t wait to seek care.

Our Walk-In Clinic is open at Door 4 from 7am-6:30pm Monday through Friday and 8am-4pm on Saturday and Sunday.

Our Primary Care Clinics are available as well and if you need to be seen by your primary care provider or would like to establish care with one of Mahaska Health Family Medicine Physicians, please call us at 641-672-3360 to schedule an appointment in our clinic.

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Do I need to wear a mask to the hospital?Safe Care at Mahaska Health 3

Yes.

To reduce community spread of COVID-19, Mahaska Health is requiring all patients and visitors to wear a fabric mask or face covering to appointments, except for children under the age of two, patients with difficulty breathing, or patients who are unconscious, incapacitated, or otherwise unable to remove a mask with out assistance.

Fabric masks are available upon entry to the hospital for your convenience.

Telehealth

Mahaska Health’s Telehealth care options offer virtual appointments for a variety of acute and chronic health conditions.

Find out more.