Where to Go for Care

Mahaska Health is and remains a safe place to seek care, and our team is ready to deliver the care you need.

We’ve compiled some information here to keep you informed about changes made at Mahaska Health. If you have questions, we encourage you to call before your visit to ensure you’re aware of any additional processes put in place for your visit.

 

Your safety is our top priority.

We’ve implemented measures to keep patients and visitors safe so you can focus on getting the answers and care you deserve.

When you visit Mahaska Health, you’ll see:

Patient and Visitor Information

What to Expect During Your Appointment

The quality and compassionate care you’ve come to expect from Mahaska Health has not changed. You can feel confident and safe during your appointment knowing we take added steps to ensure your well-being:

  • Nurses, providers, and other hospital employees will be masked
  • Waiting rooms and exam rooms are arranged for appropriate social distancing
  • The care team practices frequent and thorough hand washing.

Screenings and Entry

All patients and visitors at Mahaska Health facilities must complete an in-car screening prior to entry. After screenings, patients and visitors will be directed to the correct entrance.

The in-car screening is located on the southern side of the hospital outside of Door 2 (see map below).

Patients should arrive 15-20 minutes prior to their appointment to accommodate screenings.

Safe Care at Mahaska Health 1

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Do I need to wear a mask to the hospital?Safe Care at Mahaska Health 2

Yes.

To reduce community spread of COVID-19, Mahaska Health is requiring all patients and visitors to wear a fabric mask or face covering to appointments, except for children under the age of two, patients with difficulty breathing, or patients who are unconscious, incapacitated, or otherwise unable to remove a mask with out assistance.

Fabric masks are available upon entry to the hospital for your convenience.

Telehealth

Mahaska Health’s Telehealth care options offer virtual appointments for a variety of acute and chronic health conditions.

Find out more. 

Visitor Restrictions Guidelines for Mahaska Health:

Visitor restrictions are temporary and subject to change as necessary.

A visitor is defined as:

Any non-patient individual (visitors, support persons, advocates, caregivers, parents, guardians) accompanying a patient or coming to the hospital to see a patient. For the purposes of these guidelines, with the exception of end of life care, a visitor is defined as one designated individual, not a rotating role.

Changes Effective July 15, 2020:

  • Outpatient Care (includes most non-surgical, non-emergent visits not requiring an overnight or extended stay at the hospital)
    • Patients Under Age 18 Allowed 2 Designated Parents or Legal Guardians (previously 1 parent/guardian)

 

Full Visitor Restrictions

No visitors will be permitted unless they fall into one of the categories listed below:

Outpatient Care (includes most non-surgical, non-emergent visits not requiring an overnight or extended stay at the hospital)

  • 1 Designated Visitor When Needed for Physical or Cognitive Support
  • Patients Under Age 18 Allowed 2 Designated Parents or Legal Guardians

OB Ultrasounds

  • 1 Designated Support Person

Birthing Center

  • 1 Designated Support Person

Emergency Department

  • 1 Designated Visitor
  • Patients Under Age 18 Allowed 2 Designated Parents or Legal Guardians

Inpatient

  • 1 Designated Visitor, When Needed for Physical or Cognitive Support
  • Inpatients Under Age 18 Allowed 2 Designated Parents or Legal Guardians

Surgical or Procedural Patients

  • 1 Designated Visitor
  • Patients Under Age 18 Allowed 2 Designated Parents or Legal Guardians

End of Life Care

  • Limit 2 Visitors at Any One Time

 

COVID-19 Patient Visitor Restrictions

There are no changes to visitor restrictions for patients suspected or confirmed positive for COVID-19.

  • No in-person visitors for adult inpatients.
  • One parent or legal guardian will be allowed for pediatric inpatients.

Virtual visits are available. For more information or to set up a call, please call 641.672.3100 and ask to be connected to the inpatient or birthing center nursing station.

 

Guidelines for All Visitors and Support Persons

  • Must be age 18 or older and healthy.
  • Must complete an in-car screening prior to entering the facility.
  • Must have their name submitted by the patient.
  • Should be a person who is essential to the physical and mental well being of the patient.
  • Must wear a face covering, such as a mask.
  • Access will be limited to designated areas (may include patient room, designated waiting area for surgery and procedural patients, and restrooms.)
  • All visitors are required to wash hands with soap and water or use alcohol-based hand foam/gel upon entering and exiting patient’s room.

 

 

Mahaska Health thanks the community for their ongoing support and cooperation.

 

While we are committed to providing a family-centered care environment, right now restricting visitors is in the best interest of our patients and employees. We understand these visitor restrictions may be difficult for you and will lift these restrictions as soon as it is safe to do so.