Mahaska Health complies with all applicable federal civil rights laws, including Section 1557 of the Affordable Care Act (Section 1557). Mahaska Health does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2))

In compliance with Section 1557 and other federal civil rights laws, we provide individuals the following in a timely manner and free of charge:

  • Language assistance Mahaska Health will provide language assistance services for individuals with limited English proficiency (including individuals’ companions with limited English proficiency) to ensure meaningful access to our programs, activities, services, and other benefits. Language assistance services may include:
    • Electronic and written translated documents
    • Qualified interpreters
  • Appropriate auxiliary aids and services. Mahaska Health will provide appropriate auxiliary aids and services for individuals with disabilities (including individuals’ companions with disabilities) to ensure effective communication. Appropriate auxiliary aids and services may include:
    • Qualified interpreters, including American Sign Language interpreters
    • Video remote interpreting
    • Information in alternate formats (including but not limited to large print, recorded audio, and accessible electronic formats)
  • Reasonable modifications. Mahaska Health will provide reasonable modifications for qualified individuals with disabilities, when necessary to ensure accessibility and equal opportunity to participate in our programs, activities, services, or other benefits.

To access our language assistance services, auxiliary aids and services, and for assistance in getting a reasonable modification, please contact any Mahaska Health staff member for assistance.

SPANISH
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 641-672-3360.

CHINESE (Traditional)
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 641-672-3360

VIETNAMESE
CHÚ Ý: Nếu bạn nói tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi 641-672-3360.

SERBO-CROATIAN
OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Pozovite 641-672-3360.

GERMAN
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose sprachliche Hilfsdienste zur Verfügung. Rufen Sie 641-672-3360 an.

ARABIC
ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوفر لك بالمجان. اتصل بالرقم 641-672-3360.

LAO
ໂປດຊາບ: ຖ້າວ່າທ່ານເວົ້າພາສາລາວ, ການຊ່ວຍເຫຼືອດ້ານພາສາມີໃຫ້ຟຣີ. ໂທ 641-672-3360.

KOREAN
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 641-672-3360으로 전화하십시오.

HINDI
ध्यान दें: यदि आप हिंदी बोलते हैं, तो आपके लिए मुफ्त भाषा सहायता सेवाएं उपलब्ध हैं। 641-672-3360 पर कॉल करें

FRENCH
ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 641-672-3360.

PENNSYLVANIA DUTCH
Wann du Deitsch (Pennsylvania German/Dutch) schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: 641-672-3360.

THAI
เรียน: ถ้าคุณพูดภาษาไทย คุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 641-672-3360.

TAGALOG – FILIPINO
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 641-672-3360.

SGAW KAREN
Lá k’nyaw m’kaw Sgaw Karen, ta blut ta k’luh ta htee ba hso tay, oh kaw law. Ta puh hsoh haw ta number a ta: 641-672-3360.

RUSSIAN
ВНИМАНИЕ: Если вы говорите на русском языке, вам доступны бесплатные услуги перевода. Позвоните по номеру 641-672-3360.

If you believe Mahaska Health has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, sex, age, or disability, you can:
1. File a grievance with Mahaska Health

Mahaska Health Compliance Officer
1229 C Avenue East, Oskaloosa, IA 52577
641.672.3138
Fax: 641.672.3336
compliance@mahaskahealth.org

2. File a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

Electronically: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
Via mail: U.S. Department of Health & Human Services
200 Independence Avenue, S.W. – 509F
Washington, D.C. 20201

 

Updated June 26th, 2025